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From diagnosis to authorised work

Vehicle repairs

Describe a mechanical or electrical problem and request support from an appropriate garage, mobile repairer or specialist partner in the MotorTask network.Submitting a request does not authorise a charge. Any quote and payment step is shown separately for approval.

Suitable requests

Help shaped around the actual vehicle job.

  • ✓Brakes and suspension
  • ✓Starting and electrical faults
  • ✓Engine, clutch and gearbox concerns
  • ✓Mobile or workshop repairs

How it works

A clear journey from request to result.

  1. 01

    Describe the symptoms

    Add the fault, warning lights and repair areas that may apply.

  2. 02

    Partner review

    An appropriate partner reviews the request and the work needed.

  3. 03

    Authorise the work

    Review the scope and price basis before agreeing. Any material change needs fresh approval.

Important

Availability and what to know.

A remote request cannot confirm a final diagnosis. Inspection may reveal different or additional work; this must be explained and authorised before it proceeds.

Common questions

Before you submit a request.

Will work start immediately?+

No. The request is reviewed first, and the displayed scope and quote must be approved before work proceeds.

Can the vehicle be collected?+

Recovery can be arranged separately where the vehicle cannot safely reach the selected repairer.

Ready to tell us what your vehicle needs?

Start the right MotorTask request.

Request a vehicle repair →