Phone-first recovery assistance

SOS vehicle recovery

Tell the guided assistant where you are, what vehicle needs help and the safest callback number. MotorTask checks the nearest suitable operator whose live availability and location are current.

Not sure what help your car needs?

Describe what happened, warning lights, sounds and whether the car starts. MotorTask can ask follow-up questions and suggest a suitable service. A technician must confirm the fault.

In immediate danger, injured or facing fire? Call 999 or 112. Do not wait for advice.

What is the problem?Your description is processed by our AI provider and saved in MotorTask support. Do not enter passwords or payment details.

No booking, price or diagnosis is confirmed here. Review the advice, then continue with your request. Contact the team

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MotorTask SOS assistantFirst, are you safe?

Immediate danger, injury, fire or a live carriageway?Move to a safe place if you can do so safely. Call 999 or 112 now. MotorTask is not an emergency-services replacement.

The vehicle may be in a dangerous position

Share essential details

Only the location, vehicle condition and safe callback information needed to assess the recovery.

Nearest suitable live operator

Matching uses fresh operator location, approved status, recovery capability and the operator’s configured radius. Equal distances are resolved consistently.

Safe fallback

If no suitable live operator is within range, the case enters MotorTask’s dispatch review queue. The tracker clearly says that help is not yet confirmed.